They have come to our house twice for two different issues. Always polite and on time. Took the time to explain options.
Shane was fantastic. He was quick and efficient yet took the time to answer all my questions. I was confident in his ability to diagnoses the issue and felt assured that his assessment was correct. Nothing related to HVAC is going to be inexpensive, but the first visit was reasonable. More work is needed but Shane provided options for the work that afforded me less expense while understanding the risk/reward. I'd be very willing to call Wilmington Air again for any other HVAC issues.
We had a bad lightning storm in Wilmington yesterday and it knocked out the AC in our vacation rental. We needed to get it fixed ASAP because we have guests. These guys were able to assist and get us fixed up in no time. Brandon was very professional and knowledgeable. He arrived before the estimated time and got us back up in less than an hour. Very grateful for his assistance. :)
Yesterday at 8:30am three fine young professionals from Wilmington Air showed up to replace our 16yr old HVAC units! Zach, Brayden and Wes were absolutely the best! Respectful, polite and very informative! They cleaned up and removed everything like they we never here! In and out in less than 6hrs full home install! Thanks Team and we Highly recommend this company and specifically Zach, Brayden and Wes for install!
Our HVAC stopped working and within 1 hour Wilmington heating and Air had us up and running. Brenden, our technician, was more than prompt, and overall, just a pro. Awesome work. Highly recommend.